Terms of Service

The Service is provided by Vivalmi SP (“Vivalmi”, “we”, “us”). By accessing the Service, requesting access, signing an order form, or using any console, widget or API associated with Phylax iG, you (“Customer”, “you”) agree to be bound by these Terms of Service (“Terms”). If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

If you do not agree to these Terms, you must not access or use the Service.

Phylax iG is a business-to-business utility layer that emits signed, idempotent webhook events to a Customer’s Player Account Management (“PAM”) system. Phylax iG does not hold, custody or transfer player funds; the Customer’s PAM remains the system of record for all wallet and monetary actions.

Access to the live console is restricted and granted on a per-tenant basis. We may provide a sandbox environment for evaluation and integration testing. Features, event types and limits may change as the Service evolves.

The Service is intended solely for licensed operators, their authorised personnel, and other approved business users. You are responsible for maintaining the confidentiality of API keys, signing secrets and credentials, and for all activity that occurs under your account. You must notify us immediately of any suspected unauthorised use or security breach.

You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy, which is incorporated into these Terms by reference. You must not reverse engineer, decompile, copy, resell, sublicense or create derivative works from the Service except to the extent permitted by mandatory law.

The Service, including its software, source code, designs, user interfaces, event contracts, documentation, and the “Phylax”, “Phylax iG” and “Vivalmi” names and logos, is and remains the exclusive property of Vivalmi SP and its licensors, and is protected by copyright, trademark, trade-secret and other intellectual-property laws. No rights are granted to you other than the limited, revocable, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms. See our Proprietary & IP Notice.

You retain ownership of data you transmit through the Service. You grant us a limited licence to process that data solely to provide and maintain the Service. You are responsible for the security and correct implementation of your webhook receiver, including verifying the HMAC signature on every event and enforcing idempotency by event ID.

Where a paid plan or order form applies, fees, billing cadence and any per-interaction settlement are set out in that order form. Unless stated otherwise, fees are exclusive of taxes, which are your responsibility.

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Vivalmi disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure.

To the maximum extent permitted by law, Vivalmi shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill. Our aggregate liability arising out of or relating to the Service shall not exceed the amounts paid by you to Vivalmi for the Service in the twelve (12) months preceding the event giving rise to the claim.

We may suspend or terminate access to the Service if you breach these Terms, create a security or legal risk, or fail to pay applicable fees. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive.

Each party may receive non-public information of the other. The receiving party will protect such information with reasonable care and use it only to perform under these Terms. The structure, design and operation of the Service constitute Vivalmi’s confidential information and trade secrets.

These Terms are governed by the laws of the Republic of Slovenia, without regard to conflict-of-law rules. The courts competent for the registered seat of Vivalmi SP shall have exclusive jurisdiction, subject to any mandatory consumer-protection rules.

We may update these Terms from time to time. Material changes will be notified by updating the “Last updated” date and, where appropriate, by direct notice. Continued use after changes take effect constitutes acceptance. Questions about these Terms can be sent to ivan.novak@vivalmi.com.